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The cyber threats facing financial services

A 2018 Deloitte report found two ideas almost in conflict with one another - one, that members' lack of engagement with their super can increase the period of time between a successful fraud event and the detection of it, and two, that the industry is rolling out better member engagement functionality such as member portals and mobile apps, which increase the inherent risk of an attacker accessing member information. With the amount of “breadcrumbs” someone can use to access member data increasing, what are the steps super funds and other financial services companies need to take to mitigate this risk?